TRSuite Log File Location
The TRSuite application log files can be found in the following location:
The path of the file can be found in the Log Viewer Dialog:
Import of File: MyData.xlsm failed. Excel Version 1706 not supported
The import error message indicates the CRS configuration is not set. We have different templates in place – typically it is about the number of reporting FIs :
- Report for multiple reporting FIs -> CRS_BasicTemplate_MultiRepFI_v1706.xlsm
- Reporting for a single FI, structured address data available -> CRS_BasicTemplateLight_v1706.xlsm
- Reporting for a single FI, no structured address data available -> CRS_BasicTemplateLight_FreeAddressCorrection_v1712.xlsm
Important: Before the import you need to configure the template in the CRS configuration tab and save the configuration:
The data dictionary defines the data mapping between the template and TRSuite. It is provided with the excel templates on our TRSuite Download Page.
How to enter/update the license key
After the 1st start the product requires a valid license key to be entered.
You receive a valid key via email after ordering the product or requesting a test version.
Enter the “About”-Menu (1) and open the About-Dialog to enter (2) and apply (3) the license key.
After closing (4) the dialog TRSuite is ready to use.
Windows 7 “api-ms-win-crt-runtime-l1-1-0.dll missing” System Error
When you try to open TRSuite, you may get the api-ms-win-crt-runtime-l1-1-0.dll missing error. The complete error message is saying:
The program can’s start because
api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try
reinstalling the program to fix this problem.
The api-ms-win-crt-runtime-l1-1-0.dll file is including in Microsoft Visual C++ Redistributable for Visual Studio 2015. If the software is not installed or the latest Windows 7 update is installed you encounter this problem.
IMPORTANT: Do not download dll file from any dll download website! Not only the dll files on them are not up-to-date, but also the source isn’t approved. If you have already downloaded one, please remove it from your computer.
Install the software via Windows Update
Microsoft has built Visual C++ Redistributable for Visual Studio 2015 in Windows Update KB2999226. It can be installed through Windows Update.
If the program sill does not start, remove any previous installed version
Excel-Macro Issue: "Run-time error '70' permission denied"
After installation of Microsoft Windows security update KB3213624 generating Message- or DocumentRef-Ids within our provided excel templates causes a runtime error.
This issue is by design, as of the July security updates. This control is blocked as a security measure to help prevent malicious code from running in Office applications, see
Applies To: Office 2016, Office, 2013, Office 2010, Office 2007
A workaround has been implemented, the new templates need to be downloaded from our homepage.
Alternate Workaround: Do not generate the IDs within Excel, but after the data import within TRSuite.