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Frequently Asked Questions

TRSuite Log File Location

Import of File: MyData.xlsm failed. Excel Version 1706 not supported

How to enter/update the license key

Windows 7 “api-ms-win-crt-runtime-l1-1-0.dll missing” System Error

Excel-Macro Issue: "Run-time error '70' permission denied"

 

 

 

 

TRSuite Log File Location

The TRSuite application log files can be found in the following location:

<TRSUITE_INSTALLATION_ROOT>\app\trsuite.log

(typically: %USERPROFILE%\AppData\Local\TRSuite\app\trsuite.log)

The path of the file can be found in the Log Viewer Dialog:

 

 

 

 

 

Import of File: MyData.xlsm failed. Excel Version 1706 not supported

 

 The import error message indicates the CRS configuration is not set. We have different templates in place – typically it is about the number of reporting FIs :

  • Report for multiple reporting FIs -> CRS_BasicTemplate_MultiRepFI_v1706.xlsm
  • Reporting for a single FI, structured address data available -> CRS_BasicTemplateLight_v1706.xlsm
  • Reporting for a single FI, no structured address data available -> CRS_BasicTemplateLight_FreeAddressCorrection_v1712.xlsm

Important: Before the import you need to configure the template in the CRS configuration tab and save the configuration:

The data dictionary defines the data mapping between the template and TRSuite. It is provided with the excel templates on our TRSuite Download Page.

Direct Link to CRS_BasicTemplate_v1712.zip

 

 

 

 

 

How to enter/update the license key

After the 1st start the product requires a valid license key to be entered.

You receive a valid key via email after ordering the product or requesting a test version.

Enter the “About”-Menu (1) and open the About-Dialog to enter (2) and apply (3) the license key.

 

After closing (4) the dialog TRSuite is ready to use.

 

 

 

 

Windows 7 “api-ms-win-crt-runtime-l1-1-0.dll missing” System Error

When you try to open TRSuite, you may get the api-ms-win-crt-runtime-l1-1-0.dll missing error. The complete error message is saying:

The program can’s start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem.

The api-ms-win-crt-runtime-l1-1-0.dll file is including in Microsoft Visual C++ Redistributable for Visual Studio 2015. If the software is not installed or the latest Windows 7 update is installed you encounter this problem.

IMPORTANT: Do not download dll file from any dll download website! Not only the dll files on them are not up-to-date, but also the source isn’t approved. If you have already downloaded one, please remove it from your computer.

Install the software via Windows Update

Microsoft has built Visual C++ Redistributable for Visual Studio 2015 in Windows Update KB2999226. It can be installed through Windows Update.

If the program sill does not start, remove any previous installed version

 

 

Excel-Macro Issue: "Run-time error '70' permission denied"

After installation of Microsoft Windows security update KB3213624 generating Message- or DocumentRef-Ids within our provided excel templates causes a runtime error.
This issue is by design, as of the July security updates. This control is blocked as a security measure to help prevent malicious code from running in Office applications, see
Applies To: Office 2016, Office, 2013, Office 2010, Office 2007

Source: https://support.microsoft.com/en-us/kb/3213545

A workaround has been implemented, the new templates need to be downloaded from our homepage.
Alternate Workaround: Do not generate the IDs within Excel, but after the data import within TRSuite.

 

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